Rules for the sale / purchase of goods in the online store unidermix.com
User - an individual, a visitor to the Site, accepting the terms of these Rules and wanting to place Orders on the site unidermix.com
Buyer - a User who intends to order or purchase, or who orders, purchases, or uses goods exclusively for personal, family, household, and other needs not related to entrepreneurial activity, who places an Order on unidermix.com, or is indicated in the Order as a recipient Product.
Registered Buyer - the Buyer who has provided the Seller with individual information about himself (Surname, Name, Patronymic, Date of birth, Email address (E-mail), Contact phone number), which can be used to place an Order repeatedly. This information is provided when placing an Order either in full or in part at the discretion of the User.
Seller - Individual entrepreneur Al-Yousef D.A. TIN 772167964497 OGRNIP 317774600561536
A site is an ordered set of interconnected web pages hosted on the Internet at unidermix.com. The site is owned and administered by IE Al-Yousef D.A.
Online Store - A website owned by the Seller located on the Internet at unidermix.com, which presents the Goods offered by the Seller for purchase, as well as the terms of payment and delivery of Goods to Buyers.
Goods - the object of sale (item), not seized and not limited in civil circulation and submitted for sale in the Seller’s online store, by posting in the appropriate section of the Site.
Order - a duly executed Buyers request for the purchase and delivery to the address specified by the Buyer of the list of Goods selected on the Site.
Delivery Service - a unit of the Seller that delivers the Goods in accordance with the Order to the Buyer.
1. General Provisions
1.1 The seller sells the Goods through the online store at unidermix.com.
1.2 These "Rules for the sale of goods in the Unidermix online store (hereinafter referred to as the" Rules ") determine the procedure for the retail sale of goods through the Internet store, and in accordance with Art. 437 of the Civil Code of the Russian Federation are the official public offer of IE Al-Yousef D.A., hereinafter referred to as the "Seller", addressed to individuals, hereinafter referred to as the "Buyer", with the joint mention of the Seller and the Buyer are also referred to as the "Parties", and each separately, the "Party".
1.3. Each Party guarantees to the other Party that it has the necessary legal and legal capacity, as well as all the rights and powers necessary and sufficient for concluding and executing a retail sale contract.
1.4. When ordering Goods through the online store, the Buyer agrees to these Rules. In case of disagreement with the Rules, the User is obliged to immediately stop using the service and leave the Site.
1.5. The provisions of the Civil Code of the Russian Federation (including the provision on retail sale (§ 2, chapter 30), the Law of the Russian Federation “On Protection of Consumer Rights” dated 07.02.1992 No. 2300-1, Rules apply to relations between the Buyer and the Seller remote sales of goods approved by Decree
Government of the Russian Federation No. 612 of September 27, 2007 and other legal acts adopted in accordance with them.
1.6 The user agrees to the Terms of Sale by putting the mark "I agree with the Rules of the online store" when placing an Order.
1.7 Rules can be changed by the Seller unilaterally without notifying the User / Buyer. The new version of the Rules comes into force after 10 (Ten) calendar days from the date of its publication on the Site.
1.8 The rules come into force from the moment the Seller sends the electronic confirmation of the acceptance of the Order to the Buyer when the Buyer places the Order without authorization on the Site, and also from the moment the Buyer accepts the Order by phone of the online store information service or from the moment the User registers on the Site.
2. Registration on the Site
2.1 Checkout in the online store can registered and unregistered Users.
2.2 Registration on the Site is not required for placing an Order.
2.3 The seller is not responsible for the accuracy and correctness of the information provided by the User during registration.
2.4. The User agrees not to disclose to third parties the login and password specified by the User during registration.
3. Goods and purchase order
3.1. The photographs accompanying the Product are simple illustrations to it and may differ from the actual appearance of the Product. The descriptions / specifications that accompany the Product do not claim to be exhaustive and may contain typos. To clarify information on the Goods, the Buyer can contact the Information Service of the online store.
3.2 In the absence of the Goods ordered by the Buyer at the Seller’s warehouse, the latter has the right to exclude the specified Goods from the Order or cancel the Buyer’s order by notifying the Buyer by sending an appropriate electronic message to the address indicated by the Buyer at registration (or by calling the operator of the Online Store Information Service).
3.3. The Seller has the right to cancel the Buyers Orders, which include the Goods, which the Buyer has previously refused 3 or more times, indicating the reasons not related to the presence of defects in these Goods.
3.4. The Seller has the right to refuse to place an Order if the Buyer has already executed and not received other Orders for a total amount of 15,000 (fifteen thousand) rubles or more.
3.5. The Buyers order is executed in accordance with the procedures specified on the Seller’s Website in the “Sales Rules” section.
3.6. The Buyer is fully responsible for providing incorrect information, which entailed the impossibility of the Seller to properly fulfill his obligations to the Buyer.
3.7 After placing the Order on the Site, the Buyer is provided with information about the estimated delivery date by sending an electronic message to the address provided by the Buyer during registration, or by phone. The manager serving this Order clarifies the details of the Order, agrees the delivery date, which depends on the availability of the ordered Goods in the Seller’s warehouse and the time required for processing and delivery of the Order.
3.8 The expected date of transfer of the Order to the Delivery Service is communicated to the Buyer by the manager serving the Order, by e-mail or during a control call to the Buyer.
4. Order Delivery
4.1 The conditions for the delivery of Goods are indicated on the Seller’s Website in the “Payment and Delivery” section.
4.2. The territory of delivery of the Goods presented on the Site is limited to Moscow and the Moscow Region.
4.3 Delays in delivery are possible due to unforeseen circumstances that did not occur through the fault of the Seller.
4.4 Upon delivery, the Order is handed over to the Buyer or to a third party specified in the Order as the recipient (hereinafter the Buyer and the third party are referred to as the “Recipient”). If it is not possible to receive the Order paid in cash by the above persons, the Order may be handed to a person who can provide information about the Order (dispatch number and / or name of the Recipient), and also pay the full cost of the Order to the person who delivers the Order.
4.5 In order to avoid cases of fraud, as well as to fulfill its obligations, upon delivery of the prepaid Order, the person who delivers the Order has the right to request an identity document of the Recipient, as well as indicate the type and number of the document provided by the Recipient on the receipt for the Order. The seller guarantees the confidentiality and protection of the personal data of the Recipient.
4.6 The risk of accidental loss or accidental damage to the Goods passes to the Buyer from the moment of transfer of the Order to him and the Recipient affixing the Order with a signature in the documents confirming the delivery of the Order.
4.7 The delivery cost of each Order can be calculated individually, based on the weight of the Goods, region (location) and delivery method, as well as (if necessary) the form of payment, and is indicated on the Site or by the manager at the last stage of placing the Order.
4.8 The obligation of the Seller to transfer the goods to the Buyer is considered fulfilled at the time of delivery of the Goods by the courier to the Recipient or receipt of the Goods by the Recipient in the post office or courier service.
4.9 Upon receipt of the Order at the post office or courier service, the Recipient, after paying for the delivered Goods, is obliged to inspect the delivered Goods and open it in the presence of Russian Post or courier service employees to check the Goods for compliance with the declared quantity, assortment and completeness of the Goods, as well as check the service life Delivered Goods and packaging integrity. In the case of claims to the delivered Goods (shortage, investment of the Goods other than the items indicated in the list, production defects, other claims), an order on the revealed inconsistencies is drawn up at the direction of the Recipient by employees of the Russian Post or Courier Service. If the Recipient has not made a claim in the above manner, the Seller shall be deemed to have fully and duly fulfilled his obligation to transfer the Goods.
4.10 When accepting an Order from a courier, the Recipient must inspect the delivered Goods and check their compliance with the declared quantity, assortment and completeness of the Goods, as well as check the service life of the delivered Goods and the integrity of the package. In the absence of claims to the delivered Goods, the Recipient signs in the “Order Delivery Form” and pays for the Order (if no 100% prepayment). The signature in the delivery documents indicates that no claims have been made by the Recipient to the Goods and the Seller has fully and properly fulfilled its obligation to transfer the Goods.
4.11. The time the courier is at the Recipients address is limited to 15 minutes.
4.12. The goods presented on the Site, in terms of quality and packaging, comply with GOST and TU, which is confirmed by relevant documents (certificates, etc.).
4.13 You can clarify the date, time and, if necessary, the delivery route, with the manager who contacts the Buyer to confirm the Order.
4.14 The User understands and agrees that the delivery is a separate service that is not an integral part of the Goods purchased by the Buyer, the execution of which ends when the Recipient receives the goods and makes a payment for it. Claims for the quality of the purchased Goods that arose after receiving and paying for the Goods are considered in accordance with the Law of the Russian Federation “On Protection of Consumer Rights” and the warranty obligations of the Seller. In this regard, the purchase of the Goods with delivery does not give the Buyer the right to demand the delivery of the purchased Goods for warranty service or replacement, does not make it possible to carry out warranty service or replace the Goods by visiting the Buyer and does not imply the possibility of returning the cost of delivery of the Goods in cases where the Buyer has the right to a refund for the Goods as such, in accordance with the Law of the Russian Federation "On Protection of Consumer Rights".
5. Payment for the goods
5.1. All settlements between the Parties are made in rubles.
5.2 The price of the Goods is indicated on the Site. In case of incorrect indication of the price of the goods ordered by the Buyer, the Seller informs the Buyer about this to confirm the Order at the corrected price or to cancel the Order. If it is impossible to contact the Buyer, this Order is considered canceled. If the Order has already been paid, the Seller returns to the Buyer the amount paid for the Order in the same manner in which it was paid.
5.3. The price of the Goods on the Site may be changed by the Seller unilaterally. In this case, the price of the goods ordered by the Buyer is not subject to change.
5.4. The seller has the right to provide discounts on Goods and establish a bonus program. The types of discounts, bonuses, the procedure and terms of accrual are indicated on the Site and can be changed by the Seller unilaterally.
5.5 When carrying out marketing activities involving the investment of any objects in the items with the Buyers Order, delivery of these investments is carried out at the Buyers expense. In order to refuse an investment, the Buyer needs to contact the Information Service of the online store.
5.6. When purchasing a product, the buyer should receive: a cashiers check drawn up by the Delivery Service; a sales receipt or waybill drawn up by the Seller; Invoice issued by the Seller; warranty card.
6. Return of goods and money
6.1. The return of the Goods is carried out in accordance with the return conditions specified on the Site on the "Exchange and Return" page.
6.2 Return of Goods of Good Quality:
6.2.1. The buyer has the right to refuse the ordered Goods at any time before receiving it, and after receiving the Goods - within 7 days, excluding the day of purchase, in accordance with the Decree of the Government of the Russian Federation of September 27, 2007 No. 612 "On approving the rules for selling goods remotely way ”in accordance with the Law of the Russian Federation“ On Protection of Consumer Rights ”. Return of good quality goods is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified goods are preserved.
6.2.2 If the Buyer refuses the Goods in accordance with clause 6.2.1. The Seller returns to him the cost of the returned Goods, with the exception of the expenses of the Seller associated with the delivery of the goods returned by the Buyer, within 10 days from the date of receipt by the Seller of the Buyers written application.
6.2.3 If, at the time of the Buyers appeal, a similar product is not available for sale from the Seller, the Buyer has the right to demand the return of the amount paid for the specified Goods. The seller must return the amount paid for the returned goods within 10 days from the date of return of the goods.
6.3 Return of Goods of Inadequate Quality:
6.3.1. Goods of inadequate quality means goods that are defective and cannot ensure the performance of their functional qualities. Received Goods must comply with the description on the Site. The difference of design elements or design from those stated in the description on the Site is not a sign of not quality or functionality of the Goods.
6.3.2 The appearance and completeness of the Goods, as well as the completeness of the entire Order, must be checked by the Recipient at the time of delivery of the Goods.
6.3.3 Upon delivery of the Goods, the Buyer puts his signature on the delivery receipt in the column: "The order has been accepted, the package is complete, I have no complaints about the quantity and appearance of the goods." After receiving the Order, claims to external defects of the goods, their quantity, completeness and presentation are not accepted.
6.3.4 If the Product was transferred to the Buyer of inadequate quality and it was not agreed in advance by the Seller, the Buyer has the right to use the provisions of Art. 18 “Consumer rights in the event of defects in a product” of the Consumer Rights Protection Act.
6.3.5 Claims on the return of the sum of money paid for the goods must be satisfied within 10 days from the date of the presentation of the corresponding claim (Article 22 of the Law of the Russian Federation “On Protection of Consumer Rights”).
6.4. Refunds are made by returning the cost of the paid Goods to a bank card or postal order. The method must be indicated in the appropriate field of the application for the return of the Goods.
7.1. The Seller is not liable for damage caused to the Buyer due to improper use of the Goods purchased in the online store.
7.2 The seller is not responsible for the content and operation of external sites.
8. Confidentiality and protection of information provided by the User / Buyer
8.2 When registering on the Site, the User provides the following information: Last name, First name, email address, password for accessing the Site.
8.3 By providing your personal data when registering on the Site, the User agrees to their processing by the Seller, including for the purpose of promoting the seller of goods and services.
8.4 The Seller uses the personal data of the User / Buyer: to register the User on the Site; to fulfill its obligations to the User / Buyer; to evaluate and analyze the operation of the Site; to determine the winner in the shares held by the Seller.
8.5. The Seller has the right to send informational, including advertising, messages to the User / Buyer e-mail with his consent. The User / Buyer has the right to refuse to receive advertising and other information without explaining the reasons for the refusal. Service messages informing the User / Buyer about the order and the stages of its processing are sent automatically and cannot be rejected by the User / Buyer.
8.6. The seller has the right to use the technology of cookies. Cookies do not contain confidential information and are not transferred to third parties.
8.7. The seller receives information about the IP address of the visitor to the Site. This information is not used to identify the visitor.
8.8. The Seller is not responsible for the information provided by the User / Buyer on the Site in a public form.
9. Additional Terms
9.1. The Seller has the right to assign, or in any other way transfer his rights and obligations arising from his relationship with the Buyer to third parties.
9.2. The online store and the services provided may be temporarily partially or completely unavailable due to preventive or other work or for any other technical reasons. The technical service of the Seller has the right to periodically carry out the necessary preventive or other work with or without prior notice to Buyers.
9.3 The provisions of Russian law apply to the relations between the User / Buyer and the Seller.
9.4 In case of questions and complaints from the User / Buyer, he must contact the Seller by phone, email or via the feedback form on the Site. The parties will try to resolve all arising disputes through negotiations, if the agreement is not reached, the dispute will be referred to the judicial authority in accordance with the current legislation of the Russian Federation.
9.5 The recognition by the court of the invalidity of any provision of this Agreement does not entail the invalidity of the remaining provisions.